Delivery
Our items are handcrafted by artists and craftsmen, so delivery times vary. Items in stock will ship immediately. Items that must be ordered can take from 2-6 weeks to receive. We will notify you of the estimated shipping date if your item cannot ship immediately.
Shipping and Handling
These charges are applied to each item in your cart through Paypal. Your order will be carefully packaged and shipped via Priority Mail-Insured; UPS or Fedex. Your purchase is insured against loss or damage. In case of damage, retain the original packaging material and contact us immediately upon receipt if anything is damaged or missing.
Returns
We want you to be satisfied with your purchase and will allow returns within 30 days of purchase.
Please follow these steps:
1. You must call or email in advance to arrange return of an item. Damage must be reported to us immediately.
2. The items must be returned in original condition within 30 days of purchase.
3. Package the merchandise in the same way it came to you, in the same packaging, if possible.
4. Include your name, address, phone number and a copy of your receipt inside the package.
5. Send via US Postal Service Priority Mail Insured to:
Tar Heel Trading Company, PO Box 1036, Kill Devil Hills, NC 27948.
Contact us to ship via another carrier. Customer pays return shipping and insurance.
6. We will issue a credit in the amount of the merchandise, before shipping and handling, to your credit card or send a refund upon receipt and inspection of returned merchandise.
Disclaimer
All of our items are handcrafted and no two pieces are identical. It is understood that items will vary from how they appear on the website.
Copyright
All materials appearing on this site, including the site design, logos, graphics, and images, as well as the selection and arrangement thereof, are the sole property of Tar Heel Trading Company. You may use this site only for the purpose of shopping or placing an order and for no other purpose. No material from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without prior written permission of Checkmate, Inc. dba Tar Heel Trading Company.